We are pleased to inform you that Ethiopian Airlines has successfully cutover to its new Loyalty Management System.
Most of the basic ShebaMiles Frequent Flyer Program system functionalities and activities are on and running.
While requesting your award ticket or upgrade, please plan your award requirement well ahead of time and request via online or contact one of your nearest Ethiopian Ticket offices. We recommend at least one week to submit your award requests ahead of your travel date.
Your cooperation in this matter is highly appreciated." From Ethiopian Airlines To call Ethiopian Airlines please call 1800 445 2733